.ws-chat-launch{position:fixed;right:22px;bottom:22px;z-index:90;border:0;border-radius:0;background:transparent;color:#123b56;padding:4px 6px;box-shadow:none;display:flex;align-items:center;gap:14px;font:800 14px/1.2 system-ui,-apple-system,"Segoe UI",sans-serif;cursor:pointer;transition:transform .2s,filter .2s}
.ws-chat-launch:hover{transform:translateY(-2px);filter:drop-shadow(0 5px 8px #001a2d33)}
.ws-chat-avatar{position:relative;width:60px;height:60px;flex:0 0 60px}
.ws-chat-avatar img{display:block;width:100%;height:100%;object-fit:contain}
.ws-chat-avatar i,.ws-chat-head small i{display:inline-block;border-radius:50%;background:#48cf78;box-shadow:0 0 0 2px #fff}
.ws-chat-avatar i{position:absolute;right:-7px;top:50%;width:11px;height:11px;transform:translateY(-50%);box-shadow:0 0 0 3px #fff}
.ws-chat-launch-copy{text-align:left;text-shadow:0 1px 2px #fff,0 0 7px #fff}.ws-chat-launch-copy small{display:block;margin-top:3px;color:#405f70;font-size:10px;font-weight:650;opacity:1}
.ws-chat{position:fixed;right:22px;bottom:94px;z-index:91;width:min(410px,calc(100vw - 24px));height:min(570px,calc(100vh - 116px));background:#fff;border:1px solid #e8decc;border-radius:20px;box-shadow:0 26px 75px #001a2d66;overflow:hidden;display:grid;grid-template-rows:auto minmax(0,1fr) auto;transform:translateY(18px) scale(.98);transform-origin:bottom right;opacity:0;pointer-events:none;transition:.22s}
.ws-chat.open{transform:none;opacity:1;pointer-events:auto}
.ws-chat-head{background:linear-gradient(135deg,#0b304b,#155374);color:#fff;padding:14px 16px;display:flex;align-items:center;gap:12px}
.ws-chat-head>img{width:56px;height:56px;object-fit:contain}.ws-chat-head div{flex:1;min-width:0}.ws-chat-head strong,.ws-chat-head small{display:block}.ws-chat-head strong{font-size:15px;line-height:1.25}.ws-chat-head small{opacity:.86;margin-top:4px;font-size:11px}.ws-chat-head small i{width:7px;height:7px;margin:0 6px 1px 0}.ws-chat-close{border:0;background:transparent;color:#fff;font-size:27px;line-height:1;cursor:pointer;padding:6px}
.ws-chat-body{padding:18px;overflow:auto;background:linear-gradient(180deg,#f8f5ef,#f2ede4)}
.ws-msg{max-width:86%;margin:0 0 12px;padding:11px 13px;border-radius:14px;line-height:1.5;font-size:14px;white-space:pre-wrap}.ws-msg.bot{background:#fff;border:1px solid #e1d9cc;border-bottom-left-radius:4px}.ws-msg.user{background:#0e3855;color:#fff;margin-left:auto;border-bottom-right-radius:4px}
.ws-chat-welcome{box-sizing:border-box;width:100%;max-width:none}
.ws-chat-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:8px 0 14px}.ws-chat-actions button{border:1px solid #d5b36b;background:#fff;color:#173e55;border-radius:12px;padding:9px 10px;font:700 12px/1.3 system-ui,-apple-system,"Segoe UI",sans-serif;text-align:left;cursor:pointer}.ws-chat-actions button:hover{background:#fff8e9;border-color:#b6812c}.ws-chat-actions button:last-child{color:#8b330f;border-color:#d6a38f}
.ws-chat-foot{display:block!important;position:static!important;width:auto!important;min-height:0!important;margin:0!important;padding:12px 13px!important;border-top:1px solid #e5dfd5;background:#fff;color:#173e55;text-align:left!important}
.ws-chat-form{display:grid!important;grid-template-columns:minmax(0,1fr) auto!important;align-items:center;gap:7px;width:100%;margin:0!important}
.ws-chat-form input{box-sizing:border-box;width:100%;height:38px;min-width:0;border:1px solid #cfc7bc;border-radius:9px;padding:8px 10px;font:14px/20px system-ui,-apple-system,"Segoe UI",sans-serif}
.ws-chat-form input:focus{outline:2px solid #d6ae59;outline-offset:1px}
.ws-chat-send{box-sizing:border-box;min-width:46px;height:38px;border:0;border-radius:9px;background:#b6812c;color:#fff;padding:0 8px;font-size:11px;font-weight:800;cursor:pointer}
.ws-chat-disclosure{display:block!important;width:auto!important;max-width:none!important;font-size:10px!important;line-height:1.45!important;color:#776f65!important;margin:8px 1px 0!important;padding:0!important;text-align:left!important;white-space:normal}.ws-typing{opacity:.65;font-style:italic}
.ws-chat-nudge{position:fixed;right:22px;bottom:100px;z-index:89;width:min(280px,calc(100vw - 44px));background:#fff;color:#163b52;border:1px solid #e0cfaa;border-radius:14px;padding:12px 33px 12px 14px;box-shadow:0 15px 42px #001a2d33;font:700 13px/1.4 system-ui,-apple-system,"Segoe UI",sans-serif}.ws-chat-nudge[hidden]{display:none}.ws-chat-nudge button{position:absolute;right:8px;top:6px;border:0;background:transparent;color:#6b6359;font-size:19px;cursor:pointer}
@media(max-width:520px){.ws-chat-launch{right:12px;bottom:12px;width:58px;height:58px;padding:4px;border-radius:50%;display:block}.ws-chat-avatar{display:block;width:48px;height:48px}.ws-chat-launch-copy{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.ws-chat{right:8px;bottom:78px;width:calc(100vw - 16px);height:min(590px,calc(100vh - 90px));border-radius:18px}.ws-chat-nudge{right:12px;bottom:82px}.ws-chat-actions{grid-template-columns:1fr}.ws-chat-head{padding:11px 14px}.ws-chat-foot{padding:10px!important}.ws-chat-send{min-width:48px;padding:0 8px}}
@media(prefers-reduced-motion:reduce){.ws-chat,.ws-chat-launch{transition:none}}